Splitit partners with Trustpilot, a website that hosts reviews of businesses, to give consumers a way to share their experience with using our installment service. These reviews help us grow and improve our service to you.
If you had a great experience with our installment service or our Support team, we would love for you to share that information on Trustpilot.
If you had a negative experience, please always contact our team so we can resolve your concerns. Our Client Support Director takes our service level seriously and reviews all negative experiences to learn how we Splitit can continue to improve. Please contact us right away before leaving your review. We would love the opportunity to try and improve your experience.
In regards to your actual purchase, Splitit does not have access to information from the Merchant on what you purchased. We can only see the date you made the purchase and the total amount. For questions on what you purchased, please contact the Merchant directly.