Our Support team is available 7 days a week by web form and chat. You can also email us, but the chat and web form options are best to reach us quickly.
Always include the following information in your outreach:
First and Last Name, Email address, Plan ID, and Merchant name
This information is critical to us being able to assist you quickly.
Our chat feature looks like this and is the quickest way to get in touch with our team.
Just select from the menu or type in a question. Most questions can be solved within our Chat program, but if it can't resolve your query, you'll be given the option to connect directly with a knowledgeable team member. Alternatively, type in 'agent' to be transferred to one of our team members right away.