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  1. Splitit
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  3. Orders and Returns

Orders and Returns

  • I have not received my order yet. What happens to my Splitit installment plan?
  • I want to cancel my order. What should I do?
  • Can I return or cancel my purchase and stop my Splitit installment plan?
  • I'm returning something I purchased using a Splitit installment plan. What do I need to do?
  • What happens to my payments if I return the whole of my order for a refund?
  • I've cancelled or returned the whole of my order. How will I be refunded?
  • What happens to my payments if I return part of my purchase for a refund?
  • I've cancelled or returned part of my order. How will I be refunded?
  • I cancelled or returned my whole order but my Splitit installment plan is still active. What should I do?
  • There's something wrong with my order. Do I need to pay my installment plan?
  • What happens to my payments if there's a problem with an item I purchased?
  • The retailer/merchant I purchased from is refusing to refund me. Can you help?
  • There's something wrong with my order. Do I need to pay?
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