About Splitit
- IMPORTANT MESSAGE February 28, Phone Lines Temporarily Closed
- Where can I find the terms and conditions of my plan?
- Can I call Splitit?
- Am I able to talk to you via live chat?
- How can I contact Splitit?
- How can I email Splitit?
How Splitit works
- Where can I find Splitit Terms and Conditions?
- How much do I pay today and each month?
- What currency do I pay my installments?
- Where can I use Splitit?
- Is there a fee for paying early?
- What date will my payments be processed?
Payments and Authorizations
- What date do my payments come out?
- Can I make my monthly installment payment early?
- Can I use my debit card to pay for my monthly installments?
- I’ve just made a purchase using Splitit. What happens now?
- Why do you need to authorize my card with the full amount as well as charging my installment amount?
- What's this about full authorizations?
View and Manage My Plans
- How can I get a receipt for my installment plan?
- What is my username for the shopper portal?
- How do I update my credit card?
- I don't have a login, can I still get help?
- How can I log into my Splitit account?
- I forgot my password to log in to the Splitit Shopper Portal?
Orders and Returns
- I have not received my order yet. What happens to my Splitit installment plan?
- I want to cancel my order. What should I do?
- Can I return or cancel my purchase and stop my Splitit installment plan?
- I'm returning something I purchased using a Splitit installment plan. What do I need to do?
- What happens to my payments if I return the whole of my order for a refund?
- I've cancelled or returned the whole of my order. How will I be refunded?