How to Update your Card

Update your card in the Shopper Portal

1. Go to the Shopper Portal
   https://shopper.splitit.com/active

2. Enter the email address associated with your plan

3. Check your inbox for a Magic Link (no password required)

4. Open the link and select your plan

5. Navigate to Quick Actions

6. Select Update Card

7. Enter your new card details

8. Update your billing address if needed

9. Select Update Card to confirm

What to expect after updating your card

After your card is updated, you will see a temporary authorization hold for the remaining plan balance.

This is not a charge — it is only used to verify that your card has enough available credit for the installment plan.

Important tips

• Make sure your card details are entered correctly
• Ensure your billing address matches what your bank has on file
• Do not attempt to update your card more than twice within 24 hours, as repeated attempts may be declined by your bank

If you continue to experience issues, please contact us at support@splitit.com and we’ll be happy to help.

View step-by-step screenshots of this process below: 

Enter the email address linked to your plan, select the Login button

Access your email 

Click the Magic Link within the email you received from Splitit

Find the applicable plan

1. Navigate to the Quick Actions section
2. Select the "Update Card" option

Add information to the required fields

Need to change/update your address as well? Select the Change button and update the required fields: 

Select the Update Card button

Once successful, your plan will now run on the card you just added.