My Plan Questions
- Pay in full with Debit Card
- Google Installment Plans - created on or after March 18th 2025
- It looks like I'm being charged a foreign transaction fee. Why?
- The price I'm being charged is not what I agreed to with the Merchant.
- I accidently made an extra payment. Can you reverse it?
- I need to update my address.
- I’ve seen charges for full amounts on my card, but now they are gone. What happened?
- Can I update my email address?
- I accidentally paid my plan in full, can you reverse it and let me pay in installments again?
- Why does it look like my installments are being charged everyday?
- I want my plan agreement resent to me.
- There is a pending transaction that keeps showing up on my credit card.
- I would like to see a list of charges I’ve paid to date.
- I need an itemized receipt for my insurance.
- The number of installments shown in my plan is not correct.
- I thought I paid in full, but am still seeing installments due.
- I received an email about an upcoming payment; do I need to do anything?
- I don’t understand the charges I’m seeing.
- When is my next installment payment due?
- Can you help me determine what card I used for my plan?
- I created a plan, but never got an email from Splitit. What happened?
- How can I restrict my data?
- Was my installment payment successful?
- I don’t have enough room on my card for the reauthorization.
- Can you extend the grace period? I need more than 7 days to resolve my card issue.
- My payment or re-authorization failed. What should I do next?
- Can someone else contact you on my behalf for account information?
- What emails will I get after creating a plan?
- I’ve just made a purchase using Splitit. What happens now?
- I've just made a purchase using Splitit. Why does it look like I've been charged in full?