When you buy using Splitit, the retailer takes your first payment straight away, this may be later if your goods are being shipped later.
The rest of your monthly payments are automatically taken on the same date as your first one. This date cannot be changed. Monthly payments show as 'charged' or 'posted' on your account.
In addition to the first monthly payment, the full outstanding amount is authorized and temporarily held on your card to guarantee future payments. This is not a charge.
During this time, your available credit is reduced by the authorization amount. The hold is removed within a few days although it can take up to 30 days to register with your bank, Splitit has no control over this. Once the amount on hold is released you will see the funds released back into your available credit. Authorizations show as 'pending' or 'reserved' on your account.
If a monthly payment is declined, we will email you to let you know. After 5 days, if the transaction is still declined, we will charge your card with the monthly payment using the authorization that was taken when your plan started.
For any additional queries about Splitit, feel free to contact us directly by filling out this contact form and selecting the appropriate Contact Reason.
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