You should always refer to your contract for the specific details of your liability on chargebacks, payment defaults, and cancellations.
In general, Splitit takes liability on secured credit card transactions, but with some exceptions. We do not take liability on chargebacks, fraud, or gateway errors coming from the merchant's side.
For more information, please refer to our terms and conditions here, or to have a discussion about these topics you can reach out to support@splitit.com and we will connect you with your Account Manager.