Merchants

How to use Splitit

• As a merchant am I liable for chargebacks, payment defaults, or cancellations?
• Do you integrate with any fraud protect services?

Shopper related questions

• Handling a Chargeback
• How do my customers receive information about their installment solution?
• When is the customer refunded?

Merchant portal

• New Plans Report Definitions
• Outstanding Amounts Report Definitions
• Reconciliation Report Definitions
• How can I see my transactions?
• Merchant Hub Customization
• How do I resend an invoice to the customer?

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Selling with Splitit

• Which regions support Splitit in their stores?
• List of Prohibited Merchants
• Pricing
• How do I connect my Gateway in the Splitit portal?
• How do I retrieve my Splitit API credentials?
• Will Splitit increase my AOV?

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Funding

• What is funding?
• If I use the unfunded model, what happens if a customer defaults on the payment?
• What happens if a plan is cancelled?
• How long does it take for me to get my payout?
• What is the application process?
• Am I eligible for funding?

Gateways

• Why can I no longer use Splitit Plus?
• How to obtain your WorldPay credentials?
• How to obtain your Stripe credentials?
• How to obtain your SagePay credentials?
• How do I obtain my Moneris credentials?
• How can I set up webhooks in my Stripe account?

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Technical Integrations

• Splitit App for Shopify Guide
• Magento Setup Guide
• WooCommerce Setup Guide
• Which platforms does Splitit NOT integrate with?
• Splitit Checkout does not work after I have integrated. What is the problem?
• How does the integration work?