Merchants

Selling with Splitit

• Pricing

• Which regions support Splitit in their stores?
• List of Prohibited Merchants
• How do I connect my Gateway in the Splitit portal?
• How do I retrieve my Splitit API credentials?
• Will Splitit increase my AOV?
• How do I receive my login details for the Merchant portal?

How to use Splitit

• As a merchant am I liable for chargebacks, payment defaults, or cancellations?
• Do you integrate with any fraud protect services?
• How does a partial refund work?

Gateways

• I have some questions about migrating from Splitit Plus to Bluesnap. Who do I speak to?
• When does Splitit Plus cease?
• Why can I no longer use Splitit Plus?
• How to obtain your BlueSnap credentials
• How to obtain your Paylike credentials
• Splitit Account Set-up Guide

Funding

• What is funding?
• If I use the unfunded model, what happens if a customer defaults on the payment?
• What happens if a plan is cancelled?
• How long does it take for me to get my payout?
• What is the application process?
• Am I eligible for funding?

Shopper related questions

• How do my customers receive information about their installment solution?
• When is the customer refunded?

Technical Integrations

• Splitit App for Shopify Guide
• Shopify Set-up Guide
• Magento Setup Guide
• WooCommerce Setup Guide
• Which platforms does Splitit NOT integrate with?
• Prestashop Setup Guide

Merchant portal

• New Plans Report Definitions
• Outstanding Amounts Report Definitions
• Reconciliation Report Definitions
• How to Login to the Splitit Merchant Portal
• How to reset your password in the Merchant Portal
• What is the Merchant Dashboard?