Merchants

Selling with Splitit

• Pricing

• How do I connect my Gateway in the Splitit portal?
• How do I retrieve my Splitit API credentials?
• Will Splitit increase my AOV?
• How do I receive my login details for the Merchant portal?
• How does Splitit manage risk?
• How do I become a Splitit merchant?

How to use Splitit

• As a merchant am I liable for chargebacks, payment defaults, or cancellations?
• Do you integrate with any fraud protect services?
• How does a partial refund work?

Gateways

• How to obtain your Moneris credentials
• How do I retrieve my Stripe credentials for Splitit?
• How do I retrieve my Adyen credentials?
• How can I set up webhooks in my Stripe account?
• Why do I need to provide my payment gateway credentials?
• How to obtain your EVO credentials

Funding

• What is funding?
• If I use the unfunded model, what happens if a customer defaults on the payment?
• What happens if a plan is cancelled?
• How long does it take for me to get my payout?
• What is the application process?
• Am I eligible for funding?

Shopper related questions

• How do my customers receive information about their installment solution?
• When is the customer refunded?

Technical Integrations

• Which platforms can Splitit NOT integrate with?
• Prestashop Setup Guide
• Splitit Checkout does not work after I have integrated. What is the problem?
• How does the integration work?

Merchant portal

• Where can I find my orders?
• How do I remove a user in the Merchant Portal?
• How do I resend an invoice to the customer?
• How can I see the order history?
• Where can I see the Splitit merchant manual?
• How do we reconcile transactions?

Splitit Payments

• Why Choose Splitit Payments?
• Are there certain businesses that are prohibited from using Splitit Payments?
• What bank account can I use for settlement?
• What currency can I sell in?
• Which countries are supported?
• Where can I find the ‘Terms of Service’ for Splitit Payments?