Once the Merchant you bought from confirms to us that you’ve returned part of your purchase, we’ll deduct this amount from your outstanding balance and adjust your payments. Any refunds owed to you will be credited back to your card within 3-5 business days of our system processing the transaction.
You do not need to take any further action steps for this to happen. Once they authorize your request, it flows through automatically to our system. Please check with the retailer directly for their timeline on this process.
To find out more about orders and returns, click here.
Note: refunds that exceed the amount Splitit has charged you will be processed as 'non-refund deductions.' These amounts will not be credited back to your card but will instead reduce your total plan value.