Please contact the Merchant directly to check on your return or refund status. Once we receive the refund authorization from the Merchant , your plan will automatically be canceled or refunded pending the amount of refund you are owed.
You do not need to take any further action steps with Splitit. Once the Merchant authorizes your request it flows through automatically to our system.
🔒 Plan Changes and Merchant Approval
Splitit cannot make changes to your plan unless the Merchant authorizes it.
Our Support team can check the status of your plan and provide information, but any changes require Merchant approval.
Payments on your plan will continue until the Merchant tells us otherwise.
To find out more about orders and returns, click here.